We have no control over FedEx, once a package leaves our facility its up to the shipper to deliver the package in a timely manner. If for some reason your order doesn't arrive on time, no worries, we put enough dry ice/ice packs to last for at least an additional two day delay. If the products are thawed upon arrival and cold to the touch, they are perfectly fine to freeze. If your products arrive late and they're warm to the touch, or the cooler is damaged please call us immediately. Also please take a short video and/or pictures of the products and the damaged cooler so we can send you a new order and we can file a claim with the shipper.

One year shelf life on all of our vacuum sealed items & 6 months on any items that are not vacuum sealed, such as shrimp, lobster tails, scallops, etc.

YES! We ship our products fresh and frozen. If you prefer fresh, simply call us with your order and we will ship it fresh with enough ice packs to maintain 38 degrees upon arrival.

If for any reason you aren't thrilled with our items, we will gladly replace or exchange the item for you.

YES! We have a local meat market & we offer our customers FRESH custom boxes that we deliver weekly! If you'd like to build your own custom box, please call us and we can take your custom box order over the phone.

We ship Monday through Thursday depending on your location. If you place your order on Friday, it will ship on Monday unless you live in NC, Or SC, we can ship ground which takes one day to residential only for Saturday delivery. If you are ordering from the Midwest or West Coast, We ship ground on Mondays & Tuesdays to ensure delivery by Friday. If you need any orders sooner you can choose either three day, second day or express overnight. We have no control over FedEx, once a package leaves our facility its up to the shipper to deliver the package in a timely manner. If for some reason your order doesn't arrive on time, no worries, we put enough dry ice/ice packs to last for at least an additional two day delay. If the products are thawed upon arrival and cold to the touch, they are perfectly fine to freeze. If your products arrive late and they're warm to the touch, or the cooler is damaged please call us immediately. Also please take a short video and/or pictures of the products and the damaged cooler so we can send you a new order and we can file a claim with the shipper.

Our Guarantee; If for any reason you aren't thrilled with our items, we will gladly replace or exchange the item for you. Enjoy your order, and please let us know what you think. We offer FREE FREEZERS! Yours to keep! Free freezers start with a minimum order of 12 items.

(Desserts and appetizers not included.)

Click here to learn more about our FREE FREEZERS!